This is an area for a site-wide notice
LightneUp Handmade is committed to providing quality services to you, and this policy outlines our ongoing obligations to you in respect of how we manage your
We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.
A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.aoic.gov.au.
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include names, addresses, email addresses, and phone numbers.
This Personal Information is obtained in many ways, including by email, via our website www.lightenuphandmade.com.au and from third parties. We don’t guarantee website links or the policies of authorised third parties.
We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use
your Personal Information for secondary purposes closely related to the primary purpose in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.
When we collect Personal Information, we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.
Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.
Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances, we may be provided with information by third parties. In such a case, we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.
Your Personal Information may be disclosed in a number of circumstances, including the following:
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.
When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify
your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.
You may access the Personal Information we hold about you and update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.
LightenUp Handmade will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information.
In order to protect your Personal Information, we may require identification from you before releasing the requested information.
It is important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and
up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure
we can continue to provide quality services to you.
This Policy may change from time to time and is available on our website.
Farm life is busy and the days just never seem long enough. I’m sure many of you feel the same!
Therefore, in order to maintain some level of sanity (!) our custom order lampshades are available for limited periods only throughout the year. We will advise the opening dates over social media, or if you are subscriber to our newsletter, you will receive advance notice. It has been an extremely hard decision to make, we hope you understand.
The good news is that our On-line Shop is open 24/7! Here you can access a range of our beautiful lampshades and lamp bases throughout the year.
If you have a gift voucher (lucky you!) this can be used at check-out in our on-line shop, or you can redeem as a custom order when we re-open these.
Remember… sign up to our newsletter from our homepage if you would like advance notice of custom order opening periods, new products in the shop and little tips and tricks!
Thank you again for all your support! It’s fabulous to know that so many of you are happy to support our little bush business.
Vanessa & the LU team X
Drum lampshades are the most popular as the shape is contemporary and suits many different decor styles.
A drum shade is basically a cylinder that has the same diameter measurement across the top of the shade as the bottom.
Empire or “tapered shades” are more traditional. The diameter measurement of the top of the shade is smaller than the measurement at the bottom, creating a tapered effect.
We offer three different sized Empire shades.