Frequently Asked Questions

Yes, we specialise in hand-crafting bespoke lampshades. Please visit the ‘Custom Order Lampshade’ page to select from our fabulous range of fabrics and choose the lampshade shape and size that suits your needs.
You are welcome to use your own fabric (rather than select from our range). Please send an email on the ‘Say Hello’ page with your request and we will get back to you.
Once you have submitted a custom order, we will respond via email to confirm your order and answer any specific issues/requests you have noted. We will also advise the shipping cost and estimated time-frame for delivery of your order.
Once your order is confirmed, we will forward you an invoice for the full amount including shipping. We supply our bank details so you can pay via direct credit. If you would rather pay via a credit card, please email us and we will arrange this.
A custom made lampshade usually takes 6 to 8 weeks to delivery as we custom order your chosen fabric directly from the textile designer. We endeavour to keep you up to date if there are any unusual delays with your order.

Yes, you can purchase a Gift Voucher on our on-line shop. Gift vouchers may also be redeemed to purchase a product from the shop.

We endeavour to use Australian designers and Australian made fabrics wherever possible. Sometimes the fabrics are designed in Australia but produced by artisans in countries such as India.

A general rule of thumb is the lampshade diameter should be wider than the widest part of the base and the height of the shade ½ the height of base; although this rule can be broken, and often is!

To measure your lamp base, measure the widest part of the lamp base – straight across (diameter) not around (circumference). Then measure the height from the bottom of the base up to where the lampshade attaches to the base (just below the bulb).

If you are unsure about the size or shape of lampshade to choose, please read our Blog post for more info, or email us via the contact form on the “Say Hello” page.